Glow (Green Light on Windows)

Sector

Energy

Client

Green Team srl. Alternative energy systems supplier company

Client

Integrated App, published on Microsoft App Source, for the optimization of sales processes

Needs

Our client company, managing a commercial network distributed throughout the territory, without having a complex and structured IT structure, it had the difficulty of standardizing customer acquisition and managing sales processes.

Often, data collection and completeness are not satisfactory and the continuous change in regulations makes it difficult to update the processes for calculating quotations.

Transformation obtained

To respond to this need to have a system serving sales agents, operating in different territories, a simple tool has been created for the sales force that allows you to create offers, quotes and contracts in the mobile app, manageable from tablets and mobile phones.

Relying on the solution GLOW, the customer got a tool to offer to the sales force as an extension of the platform Microsoft 365 , in which agents have access to documentation, emails, price lists and productivity reports the company has a native app, fully integrated with the business document repository, business rules and interactions.

With the adoption of the solution, management problems with the sales force were eliminated.

The sales force is always up to date on the price list, rules and sales flow. Administrative activity and cribs decreased by 50% and the efficiency of the sales offer creation process increased by 90%. The efficiency of the sales network also increased by 30%.

Work process

GLOW it is a SaaS solution that leverages the business licensing model of Microsoft 365, which allows access to app data from anywhere.

With data stored in the cloud, users can access information from any mobile device or computer connected to the Internet. And when an app's data is stored in the cloud, it is not lost if there are problems with a user's computer or device.

GLOW  it is built using Power Apps , Power Automate and it all reduces your reliance on third-party tools or custom code.

GLOW  it is fully and natively integrated with the tools of Microsoft 365 , like SharePoint Online with customer information, catalogues, product datasheets and so on.

The sales force can obtain analysis and statistics on its performance based on Power BI, microsoft's data analytics tool that allows agents to easily and instantly view sales reports.

Services and Technologies